2017 Credo Online Reference Service Platform Updates

In early July 2017, the Credo Online Reference Service is getting a few key updates, with a focus on usability and decluttering. As we were designing these changes, we incorporated customer suggestions, user testing, and our vision of students starting their research with reference.

Here are sneak peeks at some of the changes - click on the images for a larger view. Please note that the designs may change slightly before they go live in July. 


Changes to the Top Bar Navigation

We've tidied up the navigation bar, moving your library links into a menu associated with your logo, and moving the tabs to the "Explore" menu, putting more of a focus on the Credo search bar. The search bar expands when clicked to show the search type and subject options, as illustrated in the gif below. The Tools tab, and the associated page, will be retired.



Streamlined Search results

We've added icons for different types of content, and modified the headings and display to be easier to navigate.



Simplified Topic Page Targets

Where we integrate third-party resources into Topic Pages, we've removed extraneous information passed to us by the vendors to focus on a link to each article and the article's full title. This should encourage your users to continue their research in your library's other resources.

We'll be hosting walkthroughs of the refreshed platform in mid-summer - check in on our Toolbox training page for the dates to be announced, or contact support@credoreference.com to be notified of updates.


Have a question or feedback about this answer?

Click here to submit a support request or click here to access the Community page and post your question or comment.

Powered by Zendesk