How do I find my IP addresses?

Your institution's technical team should be able to provide a full list of your IPs. Please ask them to include IPv6 addresses if applicable. This complete list will ensure that your patrons can access Credo from anywhere in the institution.

If we have your full IP list but you're experiencing access issues, Credo may ask you to visit this page on an affected computer:

http://search.credoreference.com/auth/index?debug=true

This page will return information about that computer's IP, which may have been left out of the complete IP list. If you're experiencing access issues, please go to the link above, then submit a support request that includes this IP info to help us troubleshoot.

Have a question or feedback about this answer?

Click here to submit a support request or click here to access the Community page and post your question or comment.

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