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Joanna Bartell

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Recent activity by Joanna Bartell
  • LibAnswers Integration

    Credo offers an integration with the Springshare LibAnswers Chat Widget that allows users to reach out to a librarian right from your Credo pages. Please note that only the Springshare chat service...

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  • How can I add my link resolver to my Credo account?

    Link Resolver info can be managed through your Admin account, under the menu option OpenURL settings. To set it up, you'll need a link resolver image and the Open URL server URL provided by the ven...

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  • How can I export a PDF of or print out Credo content?

    All entries and Topic Pages can be exported as a PDF by selecting "Share" just above the article. Using "print," you can print or generate a the PDF using Adobe's print menu. "Download" will downlo...

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  • How do I find my IP addresses?

    Your institution's technical team should be able to provide a full list of your IPs. Please ask them to include IPv6 addresses if applicable. This complete list will ensure that your patrons can ac...

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  • How do I add IPs to my account?

    To update the IP addresses for your account, please email support@credoreference.com with the information. IPs currently cannot be viewed, added or changed in your librarian Admin account.

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  • Does Credo have an app or mobile version?

    Credo does not currently have a separate app or mobile version of our platform. The Credo Online Reference Service platform has mobile-friendly responsive design, so you can access on any web-enabl...

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  • Does Credo allow alumni access?

    Alumni access is permitted under the standard Credo license terms, where it is up to the institution to define an "authorized user" of the platform. If adding alumni access raises your student FTE ...

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  • Are any authentication types not supported?

    The authentication methods we do support can be found in our Authentication Pages. There are a few authentication methods not currently compatible with Credo access: LDAP (when not combined with a ...

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  • How does the Mind Map work?

      The Mind Map started with a list of millions of concepts from an external knowledgebase which was run against all Credo title content. Any concept not appearing in a Credo article was excluded. U...

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  • LibAnswers Chat Widget

    Credo offers an integration with the Springshare LibAnswers Chat Widget that allows users to reach out to a librarian right from your Credo pages. Please note that only the Springshare chat service...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes