ADA Compliance Statement:

Credo's Reference and Education products are compliant with Section 508 of the Americans with Disabilities Act (ADA). Users with disabilities are encouraged to use screen readers or other third party tools to assist with use of Credo's interfaces.


The Credo Online Reference Service platform is "Compliant with Exceptions" to Level AA of the Web Content Accessibility Guideline version 2.0 (WCAG 2.0 AA) . Click here for Credo's WCAG Statement of Conformance. 

Voluntary Product Accessibility Template

In December 2023, we completed an internal accessibility evaluation of the Credo Online Reference Service platform using WAVE (Web Accessibility Evaluation Tool) from WebAIM, ARC Toolkit, the JAWS (Job Access With Speech) screen reader from Freedom Scientific, and manual keyboard testing, and created Credo’s VPAT. Click here for Credo’s Voluntary Product Accessibility Template (VPAT) (PDF). Please note that this applies only to the Credo Online Reference Service Platform. 

Credo's support documents are hosted on the ZenDesk platform, and their VPAT can be found here:


Accessibility Statement

It is a priority for Credo that our system is accessible to all types of users, and we have designed Credo Online Reference Service to be used by people with disabilities. Credo Online Reference Service has hyperlinks specifically placed to enable users with screen readers to skip common navigation elements of our pages and jump to a page's main content (visible only to Screenreader tools).

For more information on using our platform, see "Tips for Using Credo with a Screenreader" 

 To report accessibility issues, please email or call 617 292 6157.

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